‘Somebody had to see that before they shipped it out’: Spectrum customer receives router with a live roach colony inside ‘I’d have a credit until 2026.’ ...

Which is to say, if you don’t return as a Spectrum customer, the company will go after, or keep going after, your credit score. That’s not a promotional offer. It’s a shakedown.

"I was a Time Warner Cable internet customer for 10 years and a TV customer for three years. Time Warner was pretty easy to deal with, but Spectrum was cut and dry. It's their way or no way." ...

Scammers are seizing on Spectrum's ongoing battle with New York State to take full advantage of customer confusion. 7 On Your Side's Nina Pineda has what you need to know.

Customers must call Spectrum’s customer service line -- (855) 707-7328 -- to request one. Spectrum said it will determine the amounts on a case-by-case basis.

ANSWER. So we can VERIFY this is a scam. Spectrum is not leaving messages asking customers to call the number they seen on their caller ID in order to keep a 40% discount on their bill.

Because I’m a Spectrum customer, I gave him my number, assuming the scammer was trying to access my account by using the tools for customers who have forgotten their username or password.

A Spectrum customer has filed a lawsuit in Pinellas-Pasco Circuit Court accusing the broadband company of attempting to charge customers an "illegitimate" $9.99 wifi activation fee.

Spectrum today made a series of announcements building on the Company's customer-first philosophy, backed by money-back guarantees. They include a first-of-its-kind Customer Commitment that ...