While they're adept at preserving the look and feel of the original document, PDFs, in their static form, pose a significant challenge to gathering actionable knowledge from their contents. The lack ...

Juanita Coley, CEO and founder of Solid Rock Consulting and No Jitter contributor, took center stage at Zoomtopia this week during her session, “The Future of Customer Experience.” Accompanying Coley ...

Beer, Michael. "Making a Difference: Developing Actionable Knowledge for Practice and Theory." Journal of Applied Behavioral Science 56, no. 4 (December 2020): 506–520.

Industrial organizations today are drowning in data yet starving for actionable decisions. Sensor streams, maintenance logs, lab results and operator notes sit in disconnected systems and dashboards, ...

Part Three in a 10-Part Series by Reporting 3.0. See previous parts below. “Big Data has limited value if not paired with its younger and more intelligent sibling, Context. For organizations and ...

This is a longer read. Enjoy! If reports in the media can be trusted, then “knowing” isn’t what it used to be. It seems that we are all caught in a rip, being swept helplessly from a knowledge-based ...