The customer relationship management (CRM) industry started as a way for companies to turn paper-based contact information into digital files. As the industry evolved, CRM became a cohesive way to ...

Customer relationship management (CRM) is a data-based approach that businesses use to improve customer retention, loyalty, and profitability. Most large enterprises adopted CRM years ago for a very ...

To succeed, CMOs must use CRM data to capitalize on emerging opportunities and encourage their teams to continuously refine campaigns to boost performance. To make it happen, they never rely on one ...

Social analytics/CRM technology provider NextPrinciples is releasing a new solution called Insight-to-Action that the company terms an integrated social analytics and engagement platform for medium-to ...

Nearly 30 years have passed since Ted Leavitt, a noted Harvard Business School professor, extolled the virtues of focusing on customers as fundamental to building and growing profitable businesses in ...

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more The single point agenda for fast-growth ...

Meeting Insights now supports integration with leading CRM systems, allowing seamless transfer of meeting intelligence into CRM records. The first implementations connect Meeting Insights recaps with ...

As technology continues to fuel changes in consumers’ healthcare expectations, a customer relationship management (CRM) system can help hospitals and health systems create a more tailored patient ...

Data Bridge Market Research has recently added a concise research on the Healthcare CRM Market to depict valuable insights related to significant market trends driving the industry. The report is ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. The customer relationship management (CRM) industry started ...