SCOTTSDALE, Ariz., March 23, 2018 (GLOBE NEWSWIRE) -- Liveops, Inc., the leading provider of on-demand virtual call center services, today announced that it has launched an industry assessment to ...
The Department of Labor and Employment (DOLE) warned that higher tariffs and the proposed Keep Call Centers in America Act could threaten jobs in the Philippines’ BPO sector. Labor Secretary ...
DURHAM, N.C. (WTVD) -- Just because something is routine doesn't make it any less rigorous. "It all boils down to consistency, best practices, continual improvement and constantly looking at your ...
Use our comprehensive contact center pre-hiring assessment checklist to ensure you hire agents that are a good fit for your business. Customer satisfaction is the highest priority in a contact center.
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