95 percent of consumers think chatbots benefit customer service. 57 percent of consumers like the instant service of chatbots. 47 percent of consumers would buy something using a chatbot. That’s why ...

Chatbots are one of the most interesting emerging business models in mobile tech. At their core, they represent an entirely new way of communicating with other individuals, businesses, and services — ...

Facebook today announced a chatbot platform that lets businesses offer automated customer support via the Messenger app, joining a bevy of tech companies building similar chatbot technology. At the ...

Facebook Messenger chatbot tools have exploded onto the tech scene in the past two years. As with many cutting-edge startups, some have fallen and others have risen to take their place. Discover the ...

It's the dawn of the chatbots as the artificial intelligence continues to be integrated into many of our favorite apps and messaging platforms. These computer programs can converse with users and ...

Chipotle Mexican Grill next week will introduce Pepper, a "concierge bot" that lets customers place orders through Facebook Messenger. Staring on June 22, customers can activate Pepper by clicking on ...

If you want to take your content marketing to the next level, then it’s time to finally jump in and build a Facebook Messenger chatbot. Chatbots deliver sky-high open rates, save you time/resources, ...

There are many chatbot courses out there now that chatbots are a very popular customer service tool. What is a chatbot and why are they important? Well, we’ll tell you about that in a little bit. The ...

Marketing channels or strategies with unknown ROI can be a hard sell internally with resources and budgets reserved for proven channels. This is exceptionally true for any SMB owner, marketer or ...

Thinking of getting a chatbot for your company? While they’ve been slowly cropping up on our favorite websites over the last few years, there’s a lot that we still don’t know about chatbots: how they ...