WASHINGTON – The Department of Labor has released a competency model for the long-term care industry that officials hope will solve long-standing issues of low wages and a high staff turnover rate.

Improving Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores is a top priority within the hospital sector, and to make meaningful improvements, provider-patient ...

The Joint Commission has updated its monograph, Advancing Effective Communication, Cultural Competence and Patient- and Family-Centered Care With The Joint Commission. The monograph was developed to ...

Having an ethnic concordant relationship with one's doctor allows the patient to feel more involved in decision making. Feeling part of decision making translates into greater patient satisfaction and ...

Competency-based education is an approach focused on equipping students with practical skills for future life and work. A new policy review examining Thailand’s version of this reform reveals its ...