Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

We are living in an era where perception moves faster than facts. A crisis no longer begins when the truth is established; it ...

The impact of corporate crisis communication strategies on users’ attitudes across different platforms has emerged as a new focal point in crisis management. This study is rooted in Social Media ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. This article is more than 2 years old. WASHINGTON, DC - DECEMBER 05: ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...

When law firms or legal departments face crises, whether that be a data breach exposing client information, allegations of professional misconduct, a high-profile case gone awry or something truly ...

Crisis response must go beyond merely mitigating negative impacts. Organisations often face the choice between cooperative, constructive responses or more advocative stances. This raises the question ...

Florida State University used effective crisis communication during a mass shooting, including a rapid messaging system and a safe word for first responders. Open communication about the victims and ...

In recent years, the world's most reputable and fastest-growing insurers are increasingly reviewing crisis communications and public relations recommendations as part of their overall coverage as ...

Which came first, the classroom or the disaster? It doesn’t matter. They are interwoven and interdependent in a constant cycle of learning, executing, and learning more. Wash. Rinse. Repeat. I reached ...

In a pandemic, bushfire or flood, people need high quality safety and crisis information. Getting emergency messages quickly can help people know how to prepare, what rules to follow, where dangers ...