Data privacy regulations aren’t known for being light reading. That doesn’t make it easy for businesses to become compliant. When one law refers to data subjects, another to residents, another to ...

Customers want and expect more than ever before when it comes to their customer experience, and that includes information. In our customer service workshops we do an exercise in which participants ...

While big data can provide valuable insights, it also presents significant risks, particularly for startups needing more resources to invest in robust cybersecurity measures. These risks include: Data ...

ATLANTA — AT&T, the largest wireless mobile provider in the United States, is notifying its users of a data breach that released millions of customers' information on the dark web. In a statement ...

Federal regulators have fined several major cellphone carriers nearly $200 million combined for illegally sharing customers' location information without their consent. T he Federal Communications ...

Password management giant LastPass has suffered a breach of customer information in an attack that may be linked to a previous security breach in August, the firm revealed yesterday. LastPass CEO, ...

DoorDash said it is the victim of a data breach that exposed the names, email addresses and phone numbers of some customers, dashers and merchants.

South Korea's largest retailer, Coupang, has suffered a data breach that exposed the personal information of 33.7 million ...

Robert Joyce understands complex relationships. A former salesman and now managing director of corporate relationship management at The Bank of New York Co., Joyce completed a CRM deployment in March ...

E-commerce company Coupang has confirmed a massive data breach affecting 33.7 million customer accounts in South Korea.