Customer centricity and CRM (customer relationship management), though complex, can be understood using a simple analogy. As I noted in July’s column, customer centricity is like the one-to-one ...

FourKites upgraded its platform into a unified customer interface aimed at better integrating end-to-end supply chain data, the supply chain visibility company said Aug. 22. The unified customer ...

In this paper we use a mixed-methods engineering approach to analyze how traditional retailers can use mobile commerce services to enable data-driven marketing and thus compete with the pervasive ...

ST. LOUIS—Managed service provider Interface Systems has unveiled a new brand identity reflecting the company’s evolution. With a new logo and a brand-new website, the rebrand builds upon the ...

Quality customer service is not easy. In fact, I would argue that it is the most difficult of the three primary strategies. A focus on product is well researched, and numerous engineering disciplines ...

St. Louis, MO (April 24, 2024) - Interface Systems, a leading managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, today ...

Shell Oman has pioneered the launch of the first Customer Interface Screens (CIS) on the forecourt at three Shell Oman Service stations. These screens in Oman are an industry first in the Gulf ...

Up to five banks or other payment services providers will be selected to participate without compensation in the development of the digital euro front end. Progress will continue on the development of ...