Customers value consistency more than promises. Any delay, missed check-in, or milestone reached slightly out of order can ...

The transition from traditional content management systems (CMS) to digital experience platforms (DXP) and the adoption of headless architecture mark a new era of content delivery and customer ...

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including ...

Forbes contributors publish independent expert analyses and insights. Exploring Cloud, AI, Big Data and all things Digital Transformation. If customer experience is the center of digital ...

According to its SEC filing dated October 17, 2025, Shaker Investments sold all 10,774 shares of Salesforce during the third ...

TEL AVIV (Reuters) - Glassbox, an Israeli provider of customer management technology, said on Thursday it raised $25 million in a round of financing led by Updata Partners, a software-focused growth ...

FRANKFURT/JERUSALEM (Reuters) - SAP , Europe's biggest technology company, has agreed to buy U.S.-Israeli customer identity software company Gigya to strengthen its position in the booming market for ...

SAP AG today released the first member of a promised line of customer relationship management(CRM) applications. The new software lineup includes product configuration and pricing software for ...

To prevent bloat and keep operations sustainable, product leaders must be very intentional with every new feature and module ...