Parloa GmBH, a Berlin-based artificial intelligence customer experience automation platform startup, announced today it has ...

CHELMSFORD, MASSACHUSETTS / ACCESS Newswire / January 28, 2025 / Harte Hanks, Inc. (HHS), a pioneer in data-driven customer experience solutions that has been transforming how companies connect with ...

In today's competitive landscape, customer experience (CX) stands as the key differentiator for businesses globally. The stakes are undeniably high, with a staggering $3.8 trillion in sales at risk ...

Your frontline teams are your brand. They influence satisfaction more than any marketing campaign ever will. But they can't ...

The personalized customer experience that came naturally to shopkeepers of the past is generally missing in today’s rapidly changing consumer landscape. Now, delivering that same level of connection ...

Companies are sitting on a wealth of valuable data that could be used to share relevant information with employees to improve the customer experience. However, this data can often be buried in ...

TOKYO--(BUSINESS WIRE)--Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, today announced that SUBARU Corporation (SUBARU) has chosen to implement Informatica’s ...

Privacy-first practices. Embrace privacy-first data strategies to build trust and adapt to evolving regulations like GDPR and CCPA. AI-driven insights. Use AI and ...

NEW YORK, July 30, 2025 (GLOBE NEWSWIRE) -- EXL (NASDAQ: EXLS), a global data and AI company, and Genesys ®, a global cloud leader in AI-powered experience orchestration, announced a collaboration to ...

Nordic electronics retailer Elkjøp is revolutionizing its digital customer journey by leveraging Artificial Intelligence (AI)-powered experience analytics from Contentsquare, enabling the company to ...

The renowned health and wellness platform, Hims & Hers Health, Inc. HIMS, positions data and AI as central to building a more ...