I just got this little gem in my e-mail tonight, on my Planet Soldier of Fortune address View image: /infopop/emoticons/icon_smile.gif<P><BLOCKQUOTE><font size="-1 ...

You may or may not have gotten one of those phone calls from “tech support” insisting that your system is corrupted and needs attention. More often than not “tech support” claims they work for ...

The funniest end-user name I ever came across while working tech support was Kathleen Hunts. She stuck with the first initial-surname naming scheme, and came up with "khunts". <BR><BR>I figured if she ...

IT managers relay funny tech support stories and tales of clueless end users. Mandy Andress was working in IT at a university library when she told a user that to help correct a computer problem, ...