The geeks in Best Buy’s Geek Squad have long taken on one-time tasks for customers, such as fixing a broken laptop or installing a TV. But as consumers fill their homes with more connected gadgets — ...

Best Buy is hoping to expand its Geek Squad business by adding Total Tech Support. With Total Tech Support, Best Buy customers can get help for all their technology and appliances, immediately and ...

The black-and-white Volkswagen Beetle pulled up in front of a suburban Antioch home, and a man wearing a white shirt, white socks, black tie and black pants got out and rang the doorbell, holding up ...

Last week, Best Buy unveiled announced a move to take its Geek Squad tech support services nationwide, as an addition to the company’s “New Blue” growth strategy. The Total Tech Support subscription ...

Markevis Gideon knows you can’t stand Geek Squad. He used to work for Best Buy’s ubiquitous tech-support arm, known for its black-and-white Beetles Priuses and its never-ending turnaround times. But ...

As at-home healthcare becomes more tech-driven—think wireless biosensors and connected blood pressure cuffs—it creates more logistical challenges for providers. This is where Best Buy Health sees an ...

Jessica Harris speaks with Robert Stephens, founder of the tech support company Geek Squad. Stephens started making tech-support house calls while he was a college student at the University of ...