MOLD, Wales, Nov. 22, 2023 /PRNewswire/ -- QPC, a leading provider of customer contact optimisation solutions, today announced the availability of Tracxion Drive, our advanced WFM/WEM Data Adapter for ...
The Department of Veterans Affairs is seeking industry input on the Genesys Cloud Customer Experience platform.
Genesys has updated its contact center and workforce management software suites. The former adds intelligent contact center routing functionality in a software-only application. The latter update ...
Genesys introduced the industry's first forecasting and scheduling service for workforce management powered by artificial intelligence (AI). Now businesses can use AI to predict the best possible ...
Genesys, a leading provider of customer experience and contact centre solutions, announced that the Business Edition on the Genesys Customer Experience Platform was selected by Red Hat, the leading ...
SAN FRANCISCO, April 3 /PRNewswire-FirstCall/ -- Genesys Telecommunications Laboratories Inc., an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), has announced ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback