Companies keep asking employees for feedback, but what happens next? Employees often feel like they constantly fill out surveys, attend town halls, and deal with pulse checks, yet many employees feel ...

Delivering feedback as a leader can feel challenging, but with the right training and awareness, you can set yourself up for success. In this article, industry leaders share the common mistakes ...

Opus Training, the training operations platform trusted by hundreds of leading multi-unit brands, today announced the launch of a first-of-its-kind solution that automatically converts customer ...

Gold Nuggets mining from the River in Austria, real Gold. We’re repeatedly told that feedback is a gift. Feedback is data that lets us know how our performance is being received and perceived. At its ...

Giving feedback sounds, at first blush, like it should be relatively simple. You have expertise, and you share. Job done. But a host of research suggests that providing feedback that’s both useful and ...

Leda Stawnychko receives funding from the Social Sciences and Humanities Research Council (SSHRC). Mehnaz Rafi does not work for, consult, own shares in or receive funding from any company or ...

A smart manager will see your feedback as a gift, because most never get feedback on their job performance. People get defensive quickly if they feel they are being criticized. So a good approach can ...

Many leaders think they’re delivering helpful feedback, but it can come across as demoralizing, ineffective or damaging if not delivered effectively. Feedback must be framed as coaching, not criticism ...

“I felt like I was going to throw up,” Filip confessed to me during our coaching session. “Giving feedback is something a leader should be able to do every day without breaking a sweat,” he said. “But ...

Giving feedback is central to growing as a professional. Yet many of us are uncomfortable and unskilled at conducting a feedback conversation. In this two-part interview with Casey Carpenter, CEO of ...