Benchmarking is an organizational tool to drive continuous improvements using best practices. This can translate into increased efficiency and create competitive advantages. Performance metrics ...

Many IndustryWeek readers will be familiar with the use of a quality management system (QMS) to establish quality objectives. But as the name implies, a QMS is more about managing quality than ...

Setting employee and team performance goals is an essential responsibility for business owners and managers. However, measuring and improving an employee’s performance can be complex and daunting, ...

The kind of diversity many companies set as a goal. The first blog in this three-blog series explained the limitations of current approaches to measuring and setting diversity, equity and inclusion ...

At a town hall meeting Feb. 24, senior leaders provided an overview of planning, progress, metrics and next steps for UAB’s SUCCESS Initiative. A video of the meeting is now available. SUCCESS — which ...