Put the small talk on pause ...

Ten years ago, our Supreme Court issued a standard set of voir dire questions. But, recognizing that fill-in-the-box questions may not assure a fair-minded jury, the court declared: Some open-ended ...

At the risk of being challenged, I'd argue that many innovations wouldn't have made it to the real world or met customer needs if the right questions hadn't been asked. The power of constantly ...

Negotiation success often hinges not only on what you say, but also on the quality of your questions. By preparing thoughtful, open-ended questions, you can extract more valuable information and ...