Opinions expressed by Entrepreneur contributors are their own. Customer relationship management is one of the hottest areas in sales management. Gartner projected this market will reach $36.5 billion ...
Following a series of complaints regarding practices by airlines and online travel agents that trick consumers into making unintended purchases — such as paying for seats — while booking flight ...
Festive sales are the clearest stress test for Indian e-commerce, and year after year they expose the same dark patterns. Platforms hype deep discounts, push urgency, and sell premium memberships.
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