Matt Earle is an entrepreneur based in Toronto, Canada, and is the President of Reputation.ca, an online reputation management company. Word-of-mouth has always been a powerful marketing force and is ...

A brand’s image in consumers’ eyes matters more today than ever, and public opinion plays an increasingly influential role in shaping that image. As a business owner, brand image is not something you ...

Let's be honest: A strong online presence and reputation can make or break a business. Based on my experience in the online reputation management field, I know that customer feedback remains one of ...

Are you ready to take control of your online reputation? In today’s digital world, your image is everything, and finding the right company to safeguard it is essential. This list of the top online ...

Three companies were recently recognized by Pulse of the City News for 12 straight years of providing outstanding ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Welcome back to Reputation Management! We are again revealing the underbelly of local automotive retailers—places like car ...