Customers with cloud services can now choose from three tiers of support, some of which will now be provided by AI.

The artificial intelligence (AI) market is expanding rapidly. Enterprise AI spending surged eight-fold in 2024 according to the Menlo Ventures. This year is expected to be a banner year for AI ...

SAP is set to increase support costs for some existing agreements by a maximum of 3.3 percent starting next year. SAP will increase support prices for existing agreements by a maximum of 3.3 percent ...

SAP’s recent announcement that it will extend support for its Enterprise Core Components (ECC) for a further two years for customers buying standard support, or until 2030 for those purchasing ...

With SAP set to end mainstream support for its ECC 6.0 software in just over two years, third-party support provider Rimini Street is offering enterprises a way to stick with the ageing ERP ...

SAP has reported revenue of €7bn for the first quarter of 2024, an increase of 8%. It posted an increase in cloud revenue of 24% to €3.9bn while software licences revenue decreased by 26% to €203m.