Landline phone services are slowly but surely going the way of the dinosaur, with more individuals relying solely on their mobile devices for making calls. Businesses, however, have continued to rely ...

VoIP phone numbers are changing how small businesses communicate. Unlike traditional phone systems, VoIP uses the internet to ...

Tools automate home installation of Net-based phone calls and video broadcasts. It could give some English to broadband triple-plays. Marguerite Reardon started as a CNET News reporter in 2004, ...

BOSTON — As vice president of voice product development at Merrill Lynch & Co., Todd Goodyear has weathered six complicated years of converging voice and data communications on an IP network. Goodyear ...

Could your voice over IP telephone service take down your whole home office network? Fellow Computerworld blogger Michael Horowitz thinks that’s a possibility if you follow your VoIP vendor’s ...

Dynamic Host Configuration Protocol, or DHCP, makes setting up an office network simple, but several minor drawbacks come with that simplicity. One common issue you may encounter is the difficulty of ...

As cable and phone companies jostle to sell voice, video and data bundles over broadband connections, tools are needed to get those services running as quickly as possible. On Monday, SupportSoft, a ...