By requiring customers to redeem the credit manually, Verizon is adding an extra obstacle to the process, knowing that many ...

The wireless carrier's network was offline for over 10 hours Thursday, snarling communications for a wide swath of customers ...

A new warning has been issued for Verizon users awaiting confirmation of the refunds or credits due following the U.S.

They're reimbursing you, but the credit won't be applied automatically.

Verizon customers across the country were hit with a widespread service outage on Wednesday, leaving many customers unable to call, text, or access the Internet for much of the day. On Wednesday ...

Verizon said it would compensate customers affected by the hours-long service outage on Jan. 14. Here's what to know ...

Several hours after an "issue" began impacting Verizon service in several major U.S. cities Wednesday, the company issued an apology and promised account credits for those impacted. Reports of service ...