The investigation into two controversial lottery jackpots in Texas had drummed up questions about the role of online ticketing firms known as lottery couriers in the state – and nationwide.

And in each of those hearings, as lottery Executive Director Ryan Mindell appeared to struggle to provide answers that would satisfy the elected officials, an overarching theme emerged: Texas lawmakers had little to no confidence in his ability to run the gambling enterprise that makes around $2 billion in annual profits for the state.