Consumer advocacy group Public Knowledge today hailed a decision by the US Copyright Office to “grant an exemption specifically allowing for repair of retail-level ...

A commercial ice maker is different from the ice makers sold for residential use. Though they can be purchased by individuals, commercial machines are meant for use in restaurants, bars, commercial ...

Many devices have been made difficult or financially nonviable to repair, whether by design or because of a lack of parts, manuals, or specialty tools. Machines that make ice cream, however, seem to ...

A broken ice cream machine is a familiar inconvenience to McDonald's customers. Franchise owners have complained about difficulties fixing the machines, McDonald's itself has poked fun at how often ...

An exemption by the Copyright Office will let franchisees work around restrictions to fix the finicky machines on their own. An exemption by the Copyright Office will ...