AI Collection Agents are automated systems that handle debt recovery through natural conversations across phone, SMS, email, Voice, and chat. They use Gen AI to personalize messages, negotiate ...

A massive data breach has exposed over 10 million conversations from an AI-powered call center platform in the Middle East. According to cybersecurity firm Resecurity, the breach involved unauthorized ...

In the thread, the seller said they breached a major AI-powered cloud call center in Saudi Arabia, and accessed its management dashboard, where they found more than 10 million conversations ...