FAYETTEVILLE, N.C. (WNCN) — The City of Fayetteville postponed a special called meeting set for Thursday afternoon regarding ...

Consolidating the centers could mean streamlined operations and lower costs, but questions remain about whether service could ...

NASHVILLE, Tenn. (WZTV) — Tennesseans may pay more for their phone bills if a 911 rate hike gets approved. Critics argue ...

Lawrence and Mercer Counties have begun the exploration process of whether or not to merge their 911 call centers. KDKA's ...

The Ulster County Department of Emergency Services has launched a new therapy dog program to support its 911 operators. The initiative is the first therapy dog program for a 911 call center in the ...

The San Joaquin County Sheriff's Office Communication Center was experiencing another technology issue, affecting all 911 calls and non-emergency calls.

A day after announcing his run for New Orleans mayor, the former head of the city’s 911 call center opens up about the ...

This video investigates the growing shortage of 911 dispatchers. From burnout to budget constraints, we reveal why call centers struggle to maintain these vital positions. Learn how cities in ...

Winni was trained to provide emotional support to employees in the state's 911 call centers during stressful workdays. She will now work full-time at the call centers. An event in Laconia on ...

A comfort dog was recognized by the New Hampshire Department of Safety's Division of Emergency Services and Communications for completing training with a Stratham-based nonprofit.