Voice is not dead; it’s being reborn through AI, offering businesses a smarter, faster and more cost-effective way to serve ...
Businesses are using AI for more than answering the phones. Jagriti Dawar, branch president for RobotLab of Eastern ...
23h
DMR News on MSNSanas Uses AI to Modify Call Center Workers’ Accents in Real-TimeFounded in 2020 by Maxim Serebryakov, Shawn Zhang, and Andrés Soderi, Sanas develops software that transforms a speaker’s ...
6h
TwistedSifter on MSNBusybody Boss Told This Call Center Agent To Only Take Breaks When Told, But He Didn’t Know That Enforcing This Rule Would Affect The Business – And His Own Sch…In this call center agent’s case, he only took breaks after his current call was over, but when his boss scolded him for not ...
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