Voice is not dead; it’s being reborn through AI, offering businesses a smarter, faster and more cost-effective way to serve ...
Businesses are using AI for more than answering the phones. Jagriti Dawar, branch president for RobotLab of Eastern ...
Founded in 2020 by Maxim Serebryakov, Shawn Zhang, and Andrés Soderi, Sanas develops software that transforms a speaker’s ...
In this call center agent’s case, he only took breaks after his current call was over, but when his boss scolded him for not ...