Pega's Chief Technology Officer Don Schuerman discusses how their newest tool, Pega Agent Experience, enables any workflow to be transformed into an agent-driven experiences while reducing the ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

Traditional CRM systems are a significant advantage, but wealth managers must embrace next-generation platforms designed specifically for private banking and wealth advisory. These systems should ...

As businesses navigate increasingly complex economic pressures, the demand for more reliable and sophisticated sales ...

If you’ve got the marketing blues, I have some good news. Your marketing probably isn’t “wrong;” it’s just not reaching the right audiences.

From AI to ROI via EX - Freshworks priorities for 2025 take shape as revenues rise, losses narrow in 2024 Employee Experience ...

The business landscape of today is very competitive, where customer experience reigns supreme, with it being one of the key ...

Highlights Revenues decreased 3.9% to $115.8 million, compared to $120.5 million for the same quarter last year. On a sequential basis, ...

A Comprehensive Guide" has become essential reading for professionals in the field, offering deep insights into advanced ...

Enterprises in France are facing competing pressures to increase their cloud investments to drive AI adoption while also cutting costs, ISG says.

Operator Hello, and welcome to Freshworks fourth quarter and full year 2024 earnings conference call. At this time, all ...