For organizations ready to embrace the future, building the right infrastructure is the first step toward achieving ...

Bots like ChatGPT are giving false and confusing answers to important home security questions -- here's why that matters.

When I saw that Headspace had added Ebb, an AI-powered companion, to its membership, I was intrigued. Ebb was built to ...

Over the festive period, retail sales surged to $1.2 trillion globally and $282 billion in the US. It meant customer service teams were stretched thin as ...

An enjoyable experience for the customer is constructed based on providing exceptional customer service, which includes a variety of interactions with the client to enhance the customer’s overall ...

Love in the age of AI is complicated, according to a new study from Sam Altman's futuristic project, World.