I had the chance to talk to Dan Roche, CMO at Workbooks, about how AI is currently being applied to CRM and which business ...
Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...
From streamlining operations and enhancing customer relationships to driving growth and innovation, Kehinde Ogundare shares ...
Black Tomato’s Feelings Engine has set a high bar by making the process of discovering soul-quenching adventures user-friendly, seductive–and addictively fun.
Effective product messaging is clear, relevant and focused on solving customer problems, not just listing features.
Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...
When organizations prioritize a clear purpose over profit, they have a positive influence on consumers and stakeholders of ...
Learn how to implement the Business Continuity Management and Operational Resilience domain of CCM. Safeguard critical ...
Commerce has grown dramatically over the last decade, transforming the retail industry. A functional online store is the most ...
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