Businesses are using AI for more than answering the phones. Jagriti Dawar, branch president for RobotLab of Eastern ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

Being a dispatcher isn't an easy job. On top of the long hours, dispatchers are often speaking to people during the worst moments of their lives.

The first direct visual evidence of the supermassive black hole in the centre of Messier 87 and its shadow. Event Horizon ...

Do not flush wipes. Experts say doing so can cause problems for fresh water, marine life, your plumbing, and more.

On the fifth anniversary of the night the NBA shut down, ESPN reveals how it happened, down to the minute -- told by the ...

Have you received a text saying you have an outstanding toll payment due? Be careful, it’s a scam! Authorities say it’s targeting thousands of Americans, including North Carolinians. What to do if you ...

Tonight, we gather at a pivotal moment in our history. A time when the winds of change are shifting—not just in Washington, D ...

Ninety-five percent of deforestation in the Amazon has occurred within 3.4 miles of a road, according to a landmark 2014 ...

The pain won’t just be felt by foreign steel and aluminum plants. The tariffs will likely drive up costs for American ...

The Catholic Church sees the work of entrepreneurs as a response to a vocational calling to co-create with God.

Century Casinos, Inc. ( NASDAQ: CNTY) Q4 2024 Earnings Conference Call March 13, 2025 10:00 AM ET Peter Hoetzinger - Co-CEO & President Erwin Haitzmann - Co-CEO ...