While businesses want positive reviews, a few bad ones may not always hurt you. Here is what you need to know about negative reviews.

Presenting the results of their May 2025 audit of the Branch Office Division of the Michigan Department of State, the state ...

Zoho CRM is a robust and user-friendly platform that offers a feature-rich experience for sales teams. However, the ...

BETHLEHEM TWP., Pa.- A UPS customer service center in Northampton County is closing. A public relations spokesperson for the company confirmed the closure of the facility at 2301 Highland Avenue in ...

Muskan Fnu receives a 2025 Global Recognition Award for measurable gains in telecom customer experience and operations, ...

Three businesses in California were honored by City Beat News for providing outstanding customer service, all of them ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Founded in 1925, Erie has continued to focus on affordability and exceptional customer service — two of the reasons we put it on our best car insurance companies list. We like Erie's Rate Lock® ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

After finishing a meal at a restaurant, a Negative Nancy of a customer wasted no time running home to write a not-so-great review of their experience. Well, the restaurant looked at it as an ...

He’s under the impression that it’s become a guest-house and leaves London to take a room there and find peace, to the despair of his jolly friend Richard (Al Ginter), who asks him why he doesn’t go ...