PLC has expanded its business channels with the introduction of specialised business desks to enhance service experience and ...

Director Sam Raimi goes back to his roots, taking wicked pleasure in reversing the dynamic between a put-upon employee and ...

A study by USA TODAY and Plant-A Insights analyzed which financial services companies offer the best customer service in ...

Q AI agents embedded in ConnectWise PSA help IT Solution Providers resolve more tickets with the same team, deliver more ...

Waiting until you've been wronged by a hotel to navigate the legal technicalities involved is a mistake. Know your rights ...

Losing a job in your 50s or 60s feels different than it did at 30. The stakes are higher: retirement savings, health ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Spiceworks Cloud Help Desk provides simple and affordable ...

Sam Willhite returns to hands-on appliance repair, launching a locally owned service focused on personal, in-home ...

Stuck on a problem with your Starlink satellite internet, and seeking help? These tricks for reaching a rep actually work. (Also, see one that never does.) From the laptops on your desk to satellites ...

Local service professionals using Front Desk have, on average, 20 percent higher job conversion and 28 percent higher customer satisfaction ratings SAN FRANCISCO--(BUSINESS WIRE)--Thumbtack, the ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that cybercriminals ...