Amazon's AI productivity tool Q Business faced significant accuracy challenges in its first year, leading to customer ...

Link Logistics, a major industrial real estate company with a 500 million-square-foot portfolio of last-mile properties, recently released its annual sustainability report highlighting significant ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

LOUISVILLE, Ky. (WDRB) -- In a move to improve customer service, RiverLink is actively searching for a new toll service provider. The Joint Board for the Louisville-Southern Indiana Ohio River Bridges ...

Salesforce has cut 4,000 customer support jobs and replaced them with artificial intelligence (AI) agents, CEO Marc Benioff said recently. Benioff made the comments while discussing how the new ...

A Southwest Ranches man was sentenced to five years in prison after stealing close to $110 million from the Federal Communications Commission’s discounted phone and internet service program in what is ...

The Social Security Administration has agreed to an independent audit of its customer-service metrics, after months of criticism about long waits for calls to be returned, AI phone glitches, website ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

Abstract: In this article, set stabilization in switched Boolean networks is investigated through link augmentations. Link augmentation is introduced as a selective process for adding specific edges ...

Micron Technology (NASDAQ:MU) recently filed its 10-Q for its fiscal third-quarter, and Wells Fargo pointed out that one customer accounted for a significant portion of its revenue. “MU's 10-Q ...

SAN FRANCISCO, June 23 (Reuters) - Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued ...