A study analyzing 500,000 customer service interactions shows chatbots struggle with complex issues while human agents excel at matching customer communication styles.

The Stock Market Did Something for Just the 6th Time Since 1957. History Says It Signals a Big Move for the S&P 500 Over the ...

YouTuber Ray Fernando took the dive and bought the $300 plan, testing its performance and comparing it to OpenAI’s nearest plan. He found its performance was impressive, pumping out long, detailed ...

AI-generated content — true and otherwise — is taking over the internet, providing training material for the next generation of LLMs, a sludge-generating machine feeding on its own ...

The company told workers to download employee tracking software on their personal computers, prompting privacy concerns from ...

A faulty update caused Grok to spread hate speech, prompting xAI to suspend the chatbot, remove code and implement new safeguards.The post xAI apologizes after Grok posts antisemitic, violent content ...

Elon Musk's startup xAI apologized Saturday for offensive posts published by its artificial intelligence assistant Grok this ...

AI chatbot Grok, produced by Elon Musk’s artificial intelligence company xAI, issued an apology after it made numerous ...

As to Grok 4, it spits out antisemitic tropes like Grok 3 did. The Achilles Heel of AI will be the programming. Let’s say ...

The investment amount makes up approximately a half of the recent increase of Grok producer’s equity, WSJ said ...

Elon Musk’s artificial intelligence (AI) company xAI apologized to users for antisemitic posts authored by its chatbot Grok, pinning the blame on an update after conducting an investigation.

Elon Musk's AI chatbot known as Grok, which was recently in the news for purported praising of Hitler, caused outrage on X ...