Althoff said that AI helped Microsoft save over $500 million in its call centres alone last year and led to higher employee and customer satisfaction, as per the report. These internal comments come ...

Microsoft says AI saved over $500M in customer support, just days after 9,000 job cuts. The timing drew criticism, even as the company invests $80B into its growing AI ambitions.

Don't think Cindy Rose featured on Paddy Power's list of runner and riders for the WPP CEO job (but the Irish odds-meister can hardly be an expert on ad holding company bosses.) Rose, currently a ...

Microsoft announced that integrating AI into its customer support and engineering operations has led to cost savings ...

Microsoft is increasingly integrating AI across its operations to boost efficiency and cut costs, even as it lays off thousands of employees. The company says that AI is helping it in major savings ...

Despite laying off nearly 15,000 employees this year, Microsoft claims its artificial intelligence tools are delivering major cost savings and productivity gains.

LONDON (Reuters) -British ad group WPP named board member Cindy Rose as its new chief executive on Thursday, handing the top ...

Wisconsin passed a new law to support billion dollar data center projects in Port Washington and Beaver Dam, aiming to boost ...

Microsoft’s chief commercial officer Judson Althoff said during a presentation this week that AI tools are boosting ...

Between 2022 and 2024, Rivian filed over 2,000 H-1B and 400 green card applications while receiving significant Illinois ...

Microsoft President Brad Smith speaks at a special event Wednesday morning in Seattle announcing the company's new Microsoft ...

Microsoft saved more than $500 million in its call centers alone last year by using artificial intelligence, Bloomberg News ...