Did you know one in five calls to Triple Zero (000) do not need an emergency response? That’s more than 500 calls every day. Lights and sirens aren’t always needed so when you call Triple Zero (000), you may be transferred to our triage practitioners here at AV. Our team of experienced paramedics and nurses handle hundreds of calls every day to make sure you get the best care. They assess patients over the phone in a number of ways, including with video calls, and they may provide you with other