Katie Blank, PT, DPT, COMT on Instagram: "Let me know what you would add! 1. Empathy first! Validate that what they’re dealing with is unfortunate/inconvenient. Don’t start lecturing right away 2. Your non verbal cues can quickly change the entire encounter for the good or bad 3. Practice what you preach and take care of yourself physically with exercise. The harsh reality is that patients can tell and will instantly trust your knowledge more 4. Eye contact and smile! Obvious ones ☺️ 5. Briefly
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